Big Tickets Reviews

The price was clear right from the start, which I really appreciated. I always kind of brace myself at checkout, like, okay, what random fee is going to pop up now? But nothing weird showed up, and the total matched what I thought it would be. it was just nice and straightforward

I used bigtickets.com and the checkout was really fast. I didn’t have to go through a bunch of extra pages or sit there waiting forever. The payment went through super easily, and my tickets showed up right away. I was happy with the whole thing.

I had tickets for an event that ended up getting cancelled. Big Tickets did send updates along the way, but it felt slow and I had to follow up more than I thought I would. Support basically kept saying things like “we’re waiting on the refund to be processed” and “you’ll get an update once it’s completed,” which was fine, but I wish it had been clearer from the start. The refund did come through eventually, so I’m glad about that. Overall, not a terrible experience, but not exactly smooth either.

The whole payment process made me a little nervous. It worked, but it didn’t feel as secure or reassuring as I would have liked, so I was kind of hesitant while entering my details...

Had a frustrating experience with bigtickets.com. I showed up at the door with my email and ticket ready, payment had gone through and everything, but the ticket just would not scan. The staff kept sending me from one person to another like nobody really knew what the fix was. Meanwhile I’m standing outside missing the start of the event. What annoyed me most is how companies always have all this smooth, polished wording about “easy entry” and “seamless service,” but when something actually goes wrong, it’s suddenly everyone shrugging. Definitely not using them again.

I used bigtickets.com to double-check the time and venue before buying because I felt a bit trapped trying to figure out what was accurate elsewhere. When I got there, everything matched perfectly and there was no confusion at all. It was a relief to have the event details be spot on for once.

The tickets did work eventually, but getting into the venue was a hassle. The line barely moved, the scanners kept having issues, and the staff didn’t really seem to know what was going on. What made it worse was that a couple of them talked to us like we were the problem, even though we were just trying to get in with valid tickets. I expected entry to be a lot smoother than that

I had a question about my ticket, so I trusted my instinct and emailed bigtickets.com instead of trying to figure it out myself. They got back to me faster than I expected and explained everything in a really clear way. No stressful back and forth, just a simple answer and my issue was sorted. I’m really happy with the support and would definitely use them again.

I was a little unsure at first, but Big Tickets ended up feeling legit. The payment went through without a problem, and you get your ticket details right away with no weird extra steps or delays. I’d definitely use them again

I was expecting it to take longer, especially since I wasn’t exactly the most organized with the details I gave them, but the support team still helped me fast. Really professional and easy to deal with

I had to cancel my ticket and wasn’t sure how smooth the refund would be. BigTickets handled it better than I expected, the money went back to my card without a bunch of back and forth. Support did reply too, not immediately, but within a reasonable time. Overall, I was happy with how easy it was.

I was feeling mentally drained, so I appreciated that the site was simple to use. I got my tickets quickly without having to think too much or deal with any hassle.

I tried bigtickets.com for a local event, and it was fine, just not something I’d be excited to use again

The ticket price seemed reasonable at first, but once the fees showed up, it felt a lot more expensive than I expected. Checkout was easy enough, but I didn’t really feel like I was getting anything extra for the added cost
I did get my tickets and everything worked, so no major complaints there. I just think next time I’d probably look around at other options first because it felt a little overpriced for what it was

Got my tickets right when I was supposed to, no issues at all. Easy, honestly.

I booked tickets on bigtickets.com and the payment went through without any issues. The confirmation email showed up quickly too, which I appreciated. Compared to a few other ticket sites I’ve used, the checkout itself was smooth and didn’t feel overly complicated.

That said, the email could do a better job explaining where to find the actual ticket and what needs to be shown at the entrance. Other platforms usually make that part a bit more obvious. I did figure it out after a few minutes, so it wasn’t a big problem, but the overall experience was just okay rather than great.

I was ready to, the promo code worked on the first try with no hassle at all.

I used bigtickets.com last week my first reaction was kind of, wait, that’s it? The service fees were actually fair.
I’ve been burned by other ticket sites where the price suddenly jumps at checkout, so I was fully expecting the same thing here. But the final price was clear before I paid, which was a nice surprise.
No random extra charges popped up at the end, and the whole thing was quick and easy. I’d definitely use it again

I assumed it might be a little annoying to use on mobile, but it works great. Everything was easy to navigate on my phone.

I found tickets for the event I wanted quickly, which was nice. A bunch of seats were already gone, but there were still enough options to choose from. The site worked okay overall, though whoever runs this could definitely make it a little smoother. Still, it got the job done and I’d probably check it again

It was okay overall, but the reschedule notice came later than I would’ve liked. As someone who plans my day carefully, I would’ve appreciated getting the update a bit sooner.